Terms of Service

Operator information

• Trading name: Vomrelonttquozl
• Address: Hietalahdenranta 5-7, 00120 Helsinki, Finland
• Email: message@vomrelonttquozl.world
• Phone: +358 50 471 6993

Consumer customers within the European Union benefit from mandatory rights that cannot be waived by these Terms where such waiver would be unlawful.

Website service

We provide online product information, contact facilities, and order workflows for Zenvitalea. We may update page content, availability, and technical features to improve clarity and security. We do not guarantee uninterrupted access, as maintenance, third-party networks, or events outside our control may affect availability.

Eligibility and acceptable use

You must be at least eighteen years old to place an order. You agree not to misuse the website, including attempting unauthorised access, introducing malware, scraping in breach of these Terms, or submitting false contact information. We may suspend access where we reasonably believe that misuse has occurred.

Product information and food law

Zenvitalea is marketed as a food supplement. Product descriptions highlight composition and suggested use; they are not medical advice. Food supplements should not be used as a substitute for a varied diet or a healthy lifestyle. If you are pregnant, breastfeeding, taking medication, or have a medical condition, consult a qualified professional before use.

Packaging, batch coding, or minor design elements may change when suppliers update materials, provided the product remains materially consistent with what you ordered.

Orders, prices, and payment

Prices are displayed in euros (€) including value added tax at the rate applicable in Finland for business-to-consumer sales where Finnish VAT applies. If tax treatment differs for your delivery address, the checkout or our confirmation will state the applicable amount.

An order request submitted through the website constitutes an offer to purchase. We may accept or decline orders, for example where stock is unavailable, there are indications of fraud, or shipping restrictions apply to your region. A contract is formed when we send you an order confirmation or dispatch the goods, whichever occurs first under our internal process.

Payment methods available at checkout are described on the website. Payments are processed by regulated payment partners. We do not store complete payment card numbers on our servers when payments are handled externally.

Shipping and risk

Delivery times and costs depend on the service level and destination. Risk of loss or damage passes to you when the goods are delivered to the address you provided or to a carrier nominated by you. If delivery fails because of inaccurate information you supplied, additional charges may apply for re-dispatch.

Right of withdrawal and returns

For distance contracts with consumers in the EU, statutory withdrawal rights generally apply to Zenvitalea orders, subject to exceptions for sealed goods that are not suitable for return due to health protection or hygiene reasons once opened. Full details are provided in our Return Policy, which forms part of these Terms.

Defective goods and conformity

Under Finnish and EU consumer sales law, you have legal remedies if the goods are not in conformity with the contract. You should notify us of any lack of conformity within a reasonable time after you detect it. We will remedy the situation by repair, replacement, price reduction, or contract termination according to statutory rules unless another remedy is mandatory in your jurisdiction.

Limitation of liability

To the extent permitted by applicable law, our total liability arising from these Terms or your use of the website is limited to direct damages up to the amount you paid for the relevant order in the six months preceding the claim, except where unlimited liability applies for death or personal injury caused by negligence, fraud, or other categories that cannot be limited under mandatory law.

We are not liable for indirect or consequential loss, including lost profits or data, except where such exclusion is prohibited. The website may contain links to third-party sites; we are not responsible for their content or privacy practices.

Intellectual property

Text, layout, graphics, and trademarks displayed on the website are owned by us or used under licence. You may not copy, modify, distribute, or create derivative works without prior written consent, except for temporary copying necessary to browse the site or as allowed by mandatory exceptions under copyright law.

Force majeure

We are not liable for delay or failure caused by events beyond our reasonable control, including natural disasters, war, terrorism, labour disputes, failures of public infrastructure, or significant supply chain disruptions. In such cases, performance may be suspended for the duration of the event.

Governing law and disputes

These Terms are governed by the laws of Finland, without regard to conflict-of-law rules that would refer to another jurisdiction, except where mandatory consumer protection rules of your country of residence apply.

Consumers may bring proceedings in the courts of their place of residence or in Finland. We prefer to resolve disputes amicably; you may also use the European Commission’s online dispute resolution platform at https://ec.europa.eu/consumers/odr/ for cross-border disputes, though we are not obliged to participate in every alternative dispute resolution body.

Changes to these Terms

We may revise these Terms to reflect legal, regulatory, or business changes. The updated version will be posted with a new “Last updated” date. For ongoing contracts, material changes will be communicated where required by law.

Contact

Questions about these Terms may be sent to message@vomrelonttquozl.world or by post to Hietalahdenranta 5-7, 00120 Helsinki, Finland.